Majority
of global web traffic now comes from mobile devices, so a desktop-only layout loses most visitors.
Source: StatCounter GlobalStats, Desktop vs Mobile Market Share
Health & Wellness
You cannot answer the phone mid-appointment. Online booking is not a nice-to-have in this industry — it is the business.
Buyer behaviour
Design decisions should follow the way your customers buy — not a template.
The evidence
Published studies, not opinions. Every figure below is attributed.
Majority
of global web traffic now comes from mobile devices, so a desktop-only layout loses most visitors.
Source: StatCounter GlobalStats, Desktop vs Mobile Market Share
over 90%
of consumers read online reviews before using a local business.
Source: BrightLocal, Local Consumer Review Survey
75%
of people judge a company’s credibility based on its website design alone.
Source: Stanford Persuasive Technology Lab, Web Credibility Research
76%
of people who search for something nearby on a smartphone visit a related business within a day.
Source: Google, “Understanding Consumers’ Local Search Behavior”
The cost
These are the specific leaks we see in this industry, over and over.
The build
Questions
Yes — deposits at booking cut no-shows significantly and are handled through secure payment.
Yes, with individual availability, service durations and portfolio pages.