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Terms of Service
Plain-language terms covering project work, payments, ownership and cancellation.
Last updated August 2026
Scope of work
Each engagement is defined by a written quote, proposal or agreement. Work outside that documented scope is quoted separately before it begins.
Payments
Project work typically requires a deposit before production starts, with the balance due at the agreed milestone. Recurring care plans bill monthly until cancelled. Prices shown on this website are starting points, not final quotes.
Client responsibilities
Timelines depend on receiving content, brand assets, feedback and approvals. Delays in providing these will shift the schedule.
Ownership
On final payment, you own the finished website or application content and design produced for you. Third-party platforms, licensed components and our internal tooling remain owned by their respective owners.
Cancellation
Care plans and subscriptions can be cancelled at any time, effective at the end of the current billing period. Completed project work is non-refundable.
No guaranteed results
We do not guarantee specific rankings, traffic, revenue or conversion outcomes. Any projections discussed are estimates only.