Field service operations · Mobile app + back office
FieldPro
A field-service app concept: dispatch jobs to crews, capture proof of work on site, and push completed jobs straight into invoicing without paperwork.
The challenge
- Job sheets on paper, photos in personal phones, invoices raised days late.
- No live view of which crew was where.
- Office staff re-entering the same job three times across three systems.
Our approach
- 1One job record from dispatch through completion to invoice.
- 2Offline-tolerant capture so crews can work without signal and sync later.
- 3Photo, signature and checklist capture attached to the job.
- 4Role-based access so crews see their jobs and the office sees everything.
What we delivered
- Crew mobile experience with job list, checklists and photo capture
- Dispatch and scheduling back office
- Customer sign-off capture
- Invoice hand-off from completed jobs
- Role-based permissions and audit trail
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